Doctors' advice on out of hours services in Cumbria

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Doctors' advice on out of hours services in Cumbria

Posted on Tuesday 30th July 2013

 

Cumbrian doctors are asking residents and visitors to the county seeking out of hours medical advice to use the Cumbria out of hours service Cumbria Health on Call (CHoC), and not to call 111.

CHoC has provided an urgent out of hours service across Cumbria for over a decade. It continues to do so as part of a service commissioned by NHS Cumbria Clinical Commissioning Group (CCG), which did not publically launch the NHS 111 service in Cumbria.

Family doctors in Cumbria are the members of the CCG commissioning the majority of NHS health services in the county.

Dr Andrew Rotheray, Clinical GP Lead for the CCG, said: “The NHS 111 service has not been publically launched in the county, and NHS Cumbria CCG advise residents and visitors to Cumbria to use the CHoC service, which they will be directed to if they telephone their GP practice out of hours or they can call direct on 03000 247 247. During normal surgery hours we would advise contacting their local surgery.”

A spokesperson for CHoC said: “CHoC use locally highly trained call handlers and have a dedicated team of doctors and nurses to deal with patient need during the out of hours period. 

“CHoC deal with 150,000 calls per year in Cumbria and consistently meet expected targets.”

The public can contact CHoC services on 03000 247 247 from 6.30pm – 8.00am Monday to Friday and 24 hours over Saturday, Sunday and Bank Holiday. For more information visit www.chocltd.co.uk| or follow them on Twitter @CHoCCumbria”

 

Posted on Tuesday 30th July 2013

 

 
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