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Patient online services - survey

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Patient online services - survey

Posted on Tuesday 15th March 2016

The NHS’s ambition is to embrace technology as part of its drive to offer modern, convenient and responsive services to patients, their families and carers. Patient Online is an NHS England programme designed to support GP practices to offer and promote online services to patients, including access to coded information in records, appointment booking and ordering of repeat prescriptions.

GP practices already offer online services, including appointment booking, ordering of repeat prescription, and access to summary information in records.  GP practices will increasingly expand online services over the next year to include coded information on medication, allergies, illnesses, immunisations and test results.  Online services will be offered in addition to the traditional telephone and face-to-face means of interacting with a GP practice.

Patient online survey

The patient online team would like to know if you are using patient online services. These include booking of appointments, ordering of repeat prescriptions and viewing your GP record.  Two short surveys have been developed and the patient online team would greatly appreciate it if you could complete the relevant one.

The survey will take less than five minutes to complete and your responses are anonymous and will remain confidential.

Please complete survey A if you DO NOT use any online services currently at your GP Surgery.

Survey A -  https://www.engage.england.nhs.uk/survey/975b1718|

Please complete survey B if you DO use any online services currently at your GP Surgery.

Survey B - https://www.engage.england.nhs.uk/survey/7a02aa19|

The closing date is Thursday 18 February 2016.  

To know more about the patient online programme please visit:

Thank you so much for your help.

Posted on Tuesday 15th March 2016


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