• You Tube
  • Facebook
  • Twitter

Community Pharmacy Minor Ailments Scheme now available across Cumbria

Homepage » News » Community Pharmacy Minor Ailments Scheme now available across Cumbria

Community Pharmacy Minor Ailments Scheme now available across Cumbria

Posted on Monday 21st March 2016

Pharmacists across Cumbria can now give free advice and treatment to people registered with the Community Pharmacy Minor Ailment Scheme.

The scheme has been gradually rolled out across the county over the last two years with the Carlisle and Eden the latest areas to join.

The Minor Ailments Scheme encourages people, who are exempt from paying for prescriptions, to visit their local pharmacist for any over the counter medicines rather than making GP appointments.

How does the minor ailments scheme work?

  • Patients only need to register once with a participating community pharmacy.
  • Pharmacists can ask about symptoms confidentially to give relevant advice and patients will be advised to visit their GPs if further treatment is necessary.
  • Patients do not require appointments with pharmacists.
  • The scheme covers a range of short term treatments. Please Select Here to view a leaflet detailing what treatments the scheme covers.
The following animation from The Royal Pharmaceutical Society helps to explain the scheme and help raise awareness:

Select Here| to view a leaflet that provides an overview of the scheme.

People are also reminded that they have a role in protecting their own health by managing their medication and choosing appropriate treatments. It is advised to keep a stock of over the counter medication in a medicine cabinet at home for example pain killers, antacids, plasters and other medications. Further advice to assist with self-care is available online at the NHS Choices website: www.nhs.uk| which includes a ‘Health A-Z’ section that details symptoms, conditions, medicines and treatments.

Andrea Loudon, NHS Cumbria CCG’s Pharmacy Lead,
said: “The Minor Ailment Scheme has been a huge success across the county. We believe that this will continue especially with the recent addition of the Carlisle and Eden areas.”

Please visit the links below for further locality information detailing the pharmacies involved in each area.


23 pharmacies across the Allerdale area provide this service.

13 pharmacies across the Carlisle area provide this service.

12 pharmacies across the Copeland area provide this service. 

9 pharmacies across the Eden area provide this service. 

19 pharmacies across the Furness peninsula provide this service in Barrow-in-Furness, Millom and Dalton-in-Furness. 

South Lakes:
28 pharmacies across the South Lakeland area provide this service.

Keep up to date with news, advice and information from the NHS Cumbria Clinical Commissioning Group on social media through Facebook at: facebook.com/nhscumbriaccg| and on Twitter at: twitter.com/NHSCumbriaCCG|


How does the Community Pharmacy Minor Ailments Scheme work?

All you need to do is register once with this scheme with the participating community pharmacy. 

What will the pharmacist ask?

The pharmacist will ask you about your symptoms in order to give you the right advice. You will be asked about any other medication you might be taking. The pharmacist will also tell you the best way to take your medicine and other ways to manage your ailments.

The minor ailments scheme covers a range of short term treatments. The pharmacist may need to send you back to your GP if more treatment is necessary or if they feel you have a condition that is not covered by the scheme. If appropriate, the pharmacist will supply you with medicine to treat your symptoms.

Is the service confidential?

Everything you say to the pharmacist is confidential.

Will I need an appointment to see the pharmacist?

One of the great things about this scheme is that you do not need an appointment to see the pharmacist. You can just pop in when you need to.

Can I go to any pharmacy?
See the locality web links above in the press release for further information on participating pharmacies.

*Will I have to pay for my advice and treatment? 

If you do NOT normally pay a prescription charge, pharmacists will be able to provide you with advice and/or medicines for minor conditions FREE of charge.


If for any reason you are not satisfied with the treatment or service you have received from this scheme; or if you have any comments, complaints or feedback for this service, please let us know by informing the pharmacy involved.

Health advice

For health advice or information concerning your medication please contact your local community pharmacy, GP surgery or visit NHS Choices website www.nhs.uk|

Posted on Monday 21st March 2016


Bookmark and Share

© Copyright NHS Cumbria CCG 2020. All rights reserved.