Website Accessibility: Select the circular ReachDeck button (top right of page) to help you access our website information in different ways. This includes: text-to-speech and other options. Further tools including contrast and translation are also available by selecting the 'Show accessibility tools' tab at the bottom of your screen.
Symptoms and advice
- High temperature
- New continuous cough
- Loss of taste or smell
No one in your household should leave home if any one person has symptoms.
Find out how to get a test, and how long to isolate, at:
- Information on testing in Cumbria
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus is not needed if you're staying at home.
How to avoid catching or spreading coronavirus
- wash your hands with soap and water often – do this for at least 20 seconds
- always wash your hands when you get home or into work
- use hand sanitiser gel if soap and water are not available
- cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- put used tissues in the bin immediately and wash your hands afterwards
- try to avoid close contact with people who are unwell
- do not touch your eyes, nose or mouth if your hands are not clean
NHS Test and Trace App
- The national NHS Test and Trace App is available to download.
- The app is key part of the country’s fight against COVID-19.
Members of the public are strongly encouraged to download the app to their smartphones now. The app is available via the Google Play Store and Apple App Store
It will be used, alongside traditional contact tracing, to notify users if they come into contact with someone who later tests positive for coronavirus.
Find out more about the app here
Easy Read Documents (select to view and download PDF versions)
Further Resources including information for Disabled Children
- National Autistic Society – guidance and helpline for parents’, young people and staff
- Mencap - Easy Read guide to Coronavirus
- Place2Be – Guide to helping parents answer questions from their children and to support family wellbeing
- Young Minds - Talking to your child about Coronavirus and 10 tips from their Parents Helpline to support family wellbeing
- Carers UK - Guidance for carers
- Covibook – an interactive resource designed to support and reassure children aged 7 and under, designed to help children explain and draw the emotions that they might be experiencing during the pandemic
- Amaze - information pack for parents
Doctors of the World has Covid-19 information translated into 61 different languages, including how migrants can access NHS Health Services.
The Covid-19 Infographics website has easy to understand graphics in a variety of languages to help summarise key points about Covid-19.
The main symptoms of Covid-19 are a high temperature, a new, continuous cough and a change to your sense of smell or taste.
- Public Health England has information about symptoms available in different languages and alternative formats.
NHS Covid-19 smartphone app
The NHS Covid-19 smartphone app helps control the spread of Covid-19.
- Download information and resources on the Covid-19 app in Arabic, Bengali, Bilingual, Chinese, Gujarati, Polish, Punjabi, Romanian, Somali, Turkish, Urdu and Welsh.
- Download information and resources about the app in alternative formats.
- Watch short videos explaining how the app works in a number of languages and BSL (more languages are being added).
NHS Test and Trace
Test and Trace is very important to stop Covid-19 spreading.
- Public Health England has advice about testing, self-isolating, and being contacted by NHS Test and Trace available in many languages and alternative formats.
Information about safety in schools is available from Public Health England.
- Read leaflets containing translated information on early years, primary and secondary age.
Mental health advice
Information about mental health advice has been translated by the Royal College of Psychiatrists. It is available in: Arabic , Bengali, Bulgarian, Chinese, French, German, Greek, Gujarati, Hindi, Italian, Japanese, Lithuanian, Pashto, Farsi, Polish, Punjabi, Romanian, Russian, Somali, Spanish, Tamil, Turkish, Urdu and Welsh.
For local mental health support, the Community Roots website can be displayed in 80 languages.
GOV.UK has translated versions and alternative formats of leaflets and posters explaining why it's important to have the flu vaccination.
If you are feeling low & struggling right now you do not need to suffer alone.
Below are resources and links to support that might be able to help.
Free support is available in Cumbria at: togetherall.com (aged 16+over).
Togetherall is a 24/7, safe online community for people who are stressed, anxious or feeling low, with self-guided courses and resources. You can register by simply using your postcode.
A free service is also available for children and young people in Cumbria at: kooth.com
This also provides free, safe and anonymous support for young people including resources like discussion boards, magazines, daily journal feature and the ability to chat with their team.
The Samaritans are also available on 116 123. Again this is a free 24/7 service with Samaritans available to talk through whatever you are experiencing. They also have an e-mail service at: firstname.lastname@example.org with a 24 hour response time. Also they have a self-help app available to track your mood and practical tips and techniques to help look after people’s emotional health. Find out more at: selfhelp.samaritans.org/
- Coronavirus (COVID-19) - mental health and wellbeing charities
- 'COVID-19 places increased importance on mental health and kindness within business' - An article from Cumbria’s Business and Economic Response and Recovery Group (BERRG) encouraging local organisations to consider the mental wellbeing of their employees.
- Mental Health and Wellbeing Resources Pack: Support for individuals and businesses
- Mental Health at work commitment guide for employers during coronavirus
- 'Proven mental health therapies from the comfort of your home' - information on the NHS talking therapies service for north Cumbria.
During the national lockdown which was in place in the first half of this year to ‘flatten the curve’ and stop the spread of COVID-19, many people struggled with its impact on their mental health. As we head into a second national lockdown, you might be worried about how you and those you love will cope.
But there are simple and effective ways to help yourself – and others – to feel better. As we begin a second national ‘lockdown’, we are sharing the top ten things we can all do to look after our mental wellbeing during these difficult times:
Looking after yourself
- Be kind to yourself. At the start of May this year, Mental Health Awareness Week focussed on the theme of ‘kindness’, and we shared a list of simple ways to be kind to yourself during the COVID-19 pandemic. Lots of us struggle to treat ourselves kindly. In fact, we’re often nicer to others than we are to ourselves. Show yourself compassion when things aren’t going well, try to put less stress and pressure on yourself, and take a few minutes to focus on your good qualities.
2. Get outside. We know it’s much harder as the days get shorter and colder, but there’s a wealth of evidence that being in daylight and visiting any green, leafy spaces near you can really boost your mood. So wrap up warm, and try and get outside in your local area. Enjoy the crisp autumnal leaves or watch the sunset.
3. Get moving any way you can. This year, although gyms and leisure centres have closed, so many people took up cycling, regular walks around their neighbourhood, and of course at-home workouts (maybe you joined in with PE with Joe Wicks?). Moving more is good for your mind and body. Find an activity that you enjoy, and make it part of your daily routine. Our A Weight Off Your Mind webpages have lots of resources to help you find a physical activity that’s right for you.
- Get a good night’s sleep. In May, research showed that more than four in 10 adults have been experiencing trouble sleeping during the COVID-19 pandemic. If you’re struggling to sleep due to worry or stress, that’s understandable – take a look at our Sleeping Problems self help guide to find techniques that might help. Our relaxation tracks can help you to let go and drift off. Public Health England’s Every Mind Matters website also includes NHS-approved expert tips and advice on improving your sleep.
- Look out for burnout. Many of us are working harder than ever. If you’re working from home, it can be hard to switch off from work, and you don’t have colleagues around to stop and have a break with. If you still have to go into work, or are returning to work, this can be filled with anxieties too. The Mental Health Foundation have a useful webpage with advice on looking after your mental health while working during coronavirus which covers these topics and more.
- Focus on hobbies that you enjoy, or learn something new that you can enjoy during the restrictions. As we approach the festive season, why not make some handmade cards or presents for people? It’s a great way to show them how much you care even if you can’t be together, and can be a fun family activity. Whatever you choose, learning new things can give your mental health a boost with a sense of achievement.
Looking out for others
- Be kind to others. The first national lockdown saw a flurry of kind community spirit – people left notes offering help to their neighbours, and drew rainbows to display in their windows, providing hope and joy through the difficult times. Get involved any way you can, however small. Simply checking on a friend can make a huge difference to their day. It will boost their mood, and yours too.
- Where restrictions allow, visit loved ones who need you. If your loved one is currently being cared for in one of CNTW’s wards or units, you can still visit them during this lockdown – so long as you take the right precautions. We know how vital these visits are to people’s wellbeing. (Please contact the relevant ward team to discuss visiting procedures with them ahead of time.) You can also still visit people in your support bubble at the moment. (Read about who can be in a support bubble and how it works.)
Getting help early
- Find out where to seek help if you or someone you know is struggling. If you need urgent help with your mental health, our Freephone crisis phone numbers are available 24/7. The North East and North Cumbria Suicide Prevention Network also has a directory of services, helplines and resources that might be useful to you.
- Remember that the NHS is still here for you. All of our specialist services are still taking referrals and supporting people. If you have a healthcare appointment, please keep it. Some things may look and feel different, but we are doing our best to support you safely, and if you’re worried about something you can still seek help. You shouldn’t put off seeing a doctor about a physical health condition, and the same goes for your mental health: the earlier you seek help, the better.
For more advice on looking after your mental health during lockdown, check out this simple guide to looking after yourself and others produced earlier this year by the North East and North Cumbria Suicide Prevention Network.
Links to helpful information
- COVID-19: guidance on social distancing and for vulnerable people
(including language translations)
- Cumbria County Council's Coronavirus (COVID-19) information
- MENCAP - Easy read information about COVID-19
- Bereavement support in Cumbria information
- Alternative format resources - spring response
If people have questions about care homes / domiciliary care they need to make contact via the following email: email@example.com
Emergency support line for vulnerable people needing urgent help
Cumbria County Council and partners launched an emergency support service for people at high risk of becoming seriously ill, as a result of COVID-19, and who do not have support available from friends, family or neighbours.
The Emergency telephone support line is 0800 783 1966.
Or you can email your request for help to: COVID19support@cumbria.gov.uk
The video below has been created for children to explain what to expect when they see a doctor in Personal Protective Equipment (PPE). Created by Dr Eve Wood (Appleby Medical Practice, Cumbria), Lydia Wood & Anisha Tailor. Music by Dr Eve Wood.