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Scroll further down this page for more information on NHS 111 and NHS 111 online, extended access to primary care appointments, GP services online, pharmacies, urgent treatment centres (UTC) and primary care centre, hospitals, dentist information and social care and support guide.

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Extended access primary care appointments are for routine appointments at times when people who may struggle to get to see their GP or practice nurse in traditional working hours can access routine care.

This will be provided in two ways:

  • All appointments at weekends and bank holidays will be provided through Cumbria Health On Call (CHOC).
  • Weekday appointments will be provided by groups of GP practices working together on an ICC Footprint (except the Eden and Carlisle networks which will be provided by CHoC).

Both weekend and weekday appointments are booked in the usual way, via the patients’ own practice.  It means patients will be unlikely to see their own GP and they may have to attend another site.

Patients will be offered the appointments when they contact their own practices. It will be explained why the doctor or practice nurse might not be their own and why they may have to travel to a different location. For these booked and planned appointments the extended access primary care team will have access to the patients notes.

This does not change how people seek and access healthcare if they have an urgent need.

This represented a substantial new investment of £960k in 2018/19 (rising to £1.724m in 2019/20) and an additional 187 hours per week in our primary care service and our GP and primary care teams were involved in helping us design this model.

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The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need.

They may also be able to offer face to face appointments and these can be accessed via NHS111 (see above) if your symptoms suggest that this is appropriate.

Find a pharmacy

Easter Weekend 2020 - Pharmacy Opening Times




No Place Like Home information leaflets:

The Cumberland Infirmary

West Cumberland Hospital

Community Hospitals

Alston (Ruth Lancaster James) Community Hospital

Brampton War Memorial Hospital

Cockermouth Community Hospital

Keswick Community Hospital

Maryport Victoria Cottage Hospital

  • Ewanrigg Road, Maryport, CA15 8EJ
  • Tel: 01946 853333 option 4

Penrith Community Hospital

Wigton Community Hospital

Workington Community Hospital

Urgent Treatment Centres (UTCs) can treat cuts, sprains, bites, infected wounds and other minor injuries and ailments.

Primary Care Centre

Free Online Mental Health Services for north Cumbria:

You can access Togetherall here:

  • Togetherall is a service offering free online support to anyone aged 16 and over in north Cumbria facing increased anxiety and other mental health challenges.
  • It provides online peer-peer support, access to an anonymous community and lots of information, as well as courses and resources covering a range of mental health and wellbeing topics.
  • The service can be accessed by registering with your postcode and logging in.
  • NHS North Cumbria Clinical Commissioning Group has commissioned this online service for anyone aged 16 and over.
  • This service is already available in the south of the county and was previously known as 'Big White Wall'


Visit Kooth at:

An online mental wellbeing community with free, safe and anonymous support.

Some of the things you'll find on Kooth:

  • Magazine 
    Helpful articles, personal experiences and tips from young people and our Kooth team.
  • Discussion Boards
    Start or join a conversation with our friendly Kooth community. Lots of topics to choose from!
  • Chat with the team
    Chat to our helpful team about anything that’s on your mind. Message us or have a live chat.
  • Daily Journal
    Write in your own daily journal to track your feelings or emotions and reflect on how you’re doing.


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Information on registering for a Dental Practice can be found through
NHS England here

Or for further advice call their Customer Contact Centre on: 0300 311 22 33.

Emergency Dental treatment and advice:

  • Allerdale, Carlisle, Copeland and Eden
    Tel: 01228 603900
  • Furness and South Lakeland
    Tel: 01539 716822

More information on Emergency Dental Services